Welcome to TransVoyage Express and Logistics. These Terms & Conditions govern your use of our services and website. By accessing or using our services, you agree to be bound by these terms.
1. Definitions
- “Company,” “we,” “us,” and “our” refer to TransVoyage Express and Logistics.
- “Customer,” “you,” and “your” refer to any individual or entity using our services.
- “Services” refer to all services provided by TransVoyage Express and Logistics, including freight shipping, logistics solutions, warehousing, customs brokerage, and specialized transport.
- “Website” refers to www.transvoyageexpress.com.
2. Use of Services
2.1 Eligibility
You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this age requirement.
2.2 Account Registration
To access certain services, you may be required to create an account. You agree to provide accurate and complete information and to update your account as necessary.
2.3 Prohibited Activities
You agree not to:
- Use our services for any illegal or unauthorized purpose.
- Interfere with or disrupt the integrity or performance of our services.
- Attempt to gain unauthorized access to our systems or networks.
3. Services
3.1 Freight Shipping
We provide domestic and international freight shipping services. Shipping rates and delivery times may vary based on destination, shipping method, and other factors.
3.2 Logistics Solutions
We offer customized logistics solutions tailored to your business needs. Specific terms and conditions may apply to these services, which will be provided in a separate agreement.
3.3 Warehousing
Our warehousing services include secure storage, inventory management, and order fulfillment. Terms and conditions specific to warehousing services will be outlined in a separate agreement.
3.4 Customs Brokerage
We offer customs brokerage services to facilitate the import and export of goods. You are responsible for providing accurate information and complying with all applicable laws and regulations.
3.5 Specialized Transport
We provide specialized transport services for oversized, hazardous, or sensitive cargo. Additional terms and conditions may apply and will be provided in a separate agreement.
4. Payment
4.1 Fees
You agree to pay all fees and charges for the services you use according to the rates and payment terms provided at the time of service.
4.2 Payment Terms
Payment is due upon receipt of the invoice unless otherwise agreed in writing. We reserve the right to suspend or terminate services for non-payment.
5. Limitation of Liability
5.1 No Warranty
Our services are provided “as is” without any warranty of any kind. We disclaim all warranties, express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
5.2 Limitation of Liability
In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services, even if we have been advised of the possibility of such damages. Our total liability to you for any damages arising from or related to this agreement shall not exceed the amount you have paid us in the past six (6) months.
6. Indemnification
You agree to indemnify, defend, and hold harmless TransVoyage Express and Logistics, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of our services or your violation of these Terms & Conditions.
7. Termination
We reserve the right to terminate or suspend your access to our services at any time, without notice, for conduct that we believe violates these Terms & Conditions or is harmful to other users of our services, us, or third parties, or for any other reason.
8. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles.
9. Dispute Resolution
Any dispute arising out of or related to these Terms & Conditions or our services shall be resolved through binding arbitration in accordance with the rules of the [Arbitration Association]. The arbitration shall take place in [Location], and the arbitrator’s decision shall be enforceable in any court of competent jurisdiction.
10. Changes to Terms & Conditions
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Your continued use of our services following any such changes constitutes your acceptance of the new Terms & Conditions.